Tenants Satisfaction Information
| Description | Outturn 2003/04 |
Target 2004/05 |
Outturn 2004/05 |
|
Performance Against Targets |
|---|---|---|---|---|---|
Satisfaction of tenants of Council housing with the overall service provided by their landlord |
68% | 78% | 74% | 79% | |
Satisfaction of B&ME tenants of Council housing with the overall service provided by their landlord |
53% | 78% | 81.15% | 79% | |
Satisfaction of non B&ME tenants of Council housing with the overall |
68% | 78% | 73.48% | 79% | |
Satisfaction of tenants of council housing with opportunities for participation in management and decision making in relation to housing services provided by their landlord |
59% | 63% | 70% | 72% | ............ |
Satisfaction of B&ME tenants of council housing with opportunities for participation in management and decision making in relation to housing services provided by their landlord |
71% | 63% | 74.55% | 72% | |
Satisfaction of tenants of Council housing with the overall service provided by their landlord |
59% | 63% | 69.45% | 72% |