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Equality and diversity strategy

Everyone on this planet is unique. That’s an amazing fact.

It’s not just about bricks and mortar. We don’t just repair our customers’ homes and collect their rent. We also support communities and help people make the most of their lives.

We believe that everyone has the right to be treated equally, with respect and to feel safe and secure in their home and neighbourhood. We also believe that everyone should be able to meet their full potential, regardless of who they are.

Our community and workforce is diverse. This means there is a wonderful variety of cultures, beliefs and languages spoken across the borough. That’s why equality and diversity is so important to us. It’s about celebrating and respecting each other’s uniqueness and treating one another fairly. By doing this, individual lives are enriched and happier, safer communities are created.

In this section of our website, we set out our approach to equality and diversity.
We recognise that there are specific groups and individuals in society who experience discrimination, harassment and exclusion as a result of different aspects of their identity. We appreciate that this can have a profound impact on their lives and adversely affect the opportunities open to them. We want to tackle all such forms of discrimination on behalf of our customers, staff and the communities we serve.

For us, equality means treating people fairly. Diversity means valuing people’s differences; positively welcoming and celebrating the different contributions diverse groups and individuals make to our community and the workplace.

By ensuring equality and diversity become central to everything we do, we can:

identify and remove barriers that prevent people from accessing services and opportunities;
prevent discrimination;
meet our legal duties
tailor the services we provide to meet the needs of our customers; and
help people reach their full potential.

For further details, read our equality and diversity strategy.

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