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Facts and Figures - ASB

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Below are our facts and figures that have been analysed from the complaints that we have recieved from Tenants and Residents throughout the Borough. The data has been worked out using data recieved over a 12 months period from April 2006 to March 2007.

 

Monthly Statistics

Month Number of complaints recieved Percentage of total complaints

April

61 6.77%
May 87 9.35%
June 110 12.04%
July 127 13.76%
August 84 9.14%
September 81 8.82%
October 52 5.70%
November 57 6.24%
December 57 6.24%
January 80 8.71%
February 72 7.85%
March 50 5.38%
Total
918

The table shows a breakdown of how many complaints the ASB Team have recieved over a 12 month period.

 

Breach of Tenancy Catorgories

Month Number of complaints recieved Percentage of total complaints

Breach of Tenancy

639 69.61%
Dispute 21 2.29%
Harassment 241 26.25%
Other 17 1.85%
Total
918

The table shows a breakdown of the different types of breaches the complaints fall into in regards to our tenancy agreement.

Below are a breakdown of each tenancy breach and how many complaints were recieved for each one.

 
Breach of Tenancy Number of complaints recieved

 

 

Abusive Behaviour 168
Condition of property 3
Damage to property 33
Dogs not allowed 1
Garden Nuisance 12
Illegal/Non Occupation 6
Loud Music/Excessive Noise 411
Misuse of Communal Area 3
Refusing Access 1
 
Dispute Number of complaints recieved  

Children - Noise

14
Pets / Animals 5
Vehicle - Noise 2
 
Harassment Number of complaints recieved  
Abusive Behaviour 82
Age 1
Disability 2
Mental Health 4
Other or Unclassified 21
Race / Ethnicity 15
Sexual Orientation 2
Youths 114
 
Other Number of complaints recieved  
Conviction / Arrestable Offence 5
Criminal Activity 12

 

Statistics split into Wards/Area

Ward Number of complaints recieved Percentage of total complaints

Bury East

246 26.80%
Bury West 108 11.76%
Prestwich 132 14.38%
Radcliffe 251 27.34%
Rams, Tottington, North Manor 70 7.63%
Whitefield 110 11.98%
Other / Unknown 1 0.11%
Total
918

The table shows a breakdown of the different areas/wards in which the complaints have been recieved.

Below are a breakdown of each Ward and areas and how many complaints were recieved for each one.

 
Bury East Number of complaints recieved

 

 

Chesham Fold 68
Clarence 7
Freetown 8
Goshen 10
Huntley/Wash Lane 31
Limefield 4
Littlewood 13
Lower Chesham 10
Mossfield Close 7
Redvales 24
Seedfield 8
Warth 14
Townside Fields 11
Topping Fold 31
 
Bury West Number of complaints recieved  

Bolton Road

18
Bradleshomle 35
Cameron/Knight Street 6
Spencer Street 4
St Stephens 11
Woodhill 18
Woolfold / Warwick Street 16
 
Prestwich Number of complaints recieved  
Bent Hill 28
Carr Clough 18
Downham 9
Heaton Park 4
Parrenthorn 3
Polefield 37
Prestwich Central 25
Rainscough 8
 
Radcliffe Number of complaints recieved  
Ainsworth 21
Alma / Knowles 1
Bolton Road North 100
Bolton Road West 18
Dumers Lane 27
Lower Ainsworth 1
Outwood 18
Radcliffe Hall 6
Radcliffe Centre East 17
Radcliffe Centre West 5
Redbank 9
Stand Lane / Chapelfield 28
 
Ramsbottom, Tottington and North Manor Number of complaints recieved  
Garnett Street 5
Hazelhurst 8
Heath Hill 1
Newcombe/Trinity Green 1
Peel Brow 24
Taggwood Dundee 14
Walmersley 10
Wesley/Harwood House 7
 
Whitefield Number of complaints recieved  
Elms 60
Top O'th Fields 5
Unsworth 2
Victoria 43
 
Other / Unknown Number of complaints recieved  
Unknown 1

 




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