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Facts & Figures - Tenant satisfaction
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Description |
Target 2005/06 |
Outturn
2005/06 |
Target 2006/07 |
Outturn
2006/07 |
Performance Against 2006/07 Targets |
| Satisfaction of council tenants with the overall housing service | 75% |
74% |
79% |
79% | On Target |
| Satisfaction of B&ME council tenants with the overall housing service | 75% |
81.63% |
79% |
63% | Off Target |
| Satisfaction of non-B&ME council tenants with the overall housing service | 75% |
74% |
79% |
79% | On Target |
| Satisfaction of council tenants with opportunities in participation in management and decision making provided by the housing service | 72% |
72% |
73% |
65% |
Off Target |
| Satisfaction of B&ME council tenants with opportunitiesin participation in management and decision making provided by the housing service | 72% |
72.73% |
73% |
42% | Off Target |
| Satisfaction of non-B&ME council tenants with opportunitiesin participation in management and decision making provided by the housing service | 72% |
75.35% |
73% |
65% | Off Target |