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Improvements to your home - our contractors

Our partners and contractors

We work closely with three capital partners and GM Procure. Our two partners are:

• P. Caseys 
• G and Seddons Limited

We have picked our partners after carrying out extensive selection procedures and interviews.
The panel involved with the interviews included officers from Six Town Housing, Bury Council and tenant representatives who were also involved in the selection process.

We started working with our partner contractors in January 2008 and are looking to work together to deliver the Decent Homes programme over the coming years.

As part of the development process for our capital works programme, we have set up working groups including tenant representaives to consider and agree how we can improve our services, especially customer satisfaction and performance. We recognise that having major works done in the home can cause significant disturbance to tenants and as a result, have increased the number of Tenant Liaison Officers who will be directly employed by our partners to ensure we deliver our programme with the minimum of disturbance and disruption. 

This is in addition to our in-house Capital Project Officers who are assigned to specific projects and are there to support our tenants through the process.

After the work is finished a questionnaire will be sent to you asking you what you think of the work and the way it was done. We will use this feedback to improve our future performance and the performance of the tradesperson who did the work.

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