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Repairs - how to order a repair

We carry out repairs in line with our published repair priorities which have been agreed with tenants. The more urgent the work, the quicker it will get done. We will respond to an emergency repair within 24 hours of it being reported to us.

There are a number of ways you can order a repair. You can:

1. Telephone us

You can phone us on 0808 144 5368 (you will not be charged for this call from a landline) or on 0161 686 8368. Our repairs telephone line is open between 8.00am and 5.00pm (Monday to Friday.)

If you ring outside these hours, your call will be dealt with by the emergency 'Call Out' Team who will decide whether your repair needs to be dealt with as an emergency.

If they decide it is not an emergency, your request will be given to our repairs helpdesk staff the following day.

2. E-mail us

You can e-mail your request, 24 hours a day, seven days a week to HousingRepairs@sixtownhousing.org

3. Visit us

Contact us for details on how you can report a repair to us directly at Point Blue or through one of the Council Information Points.

4. Writing to us

Please send your repair request to:
Head of Repairs and Maintenance
Six Town Housing
Freepost RLUY-BXZX-UZGT
Point Blue
Moor Street
Bury
BL9 5AQ

5. Faxing us

You can send us a fax on 0161 253 7473

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