Dealing with anti social behaviour

When you report a complaint to us, we will try to deal with it as quickly as possible. In many cases we will be able to resolve the situation quickly, for example by removing an abandoned car or getting the person concerned to clear their garden up.

If your complaint is more serious or you are experiencing noise or harassment, we will speak to you to discuss the way forward.

Recording evidence

We may send you diary sheets which you should complete and return to us. These are used to record any incidents which you experience and will provide evidence to help us deal with your complaint.

DOWNLOAD - Diary Booklet

There is an example of a completed diary sheet within the diary book.

If you are complaining about noise, we can install special equipment which will record any incidents.

Taking action

In cases which can't be resolved by negotiation on more serious cases such as racial harassment or serious nuisance, we will take action to deal with the problem. This can be anything from a final warning to legal action in Court. If we go to Court, we can ask the Court to grant an injunction, Anti Social Behaviour Order (ASBO) or to evict the person causing the problem.