From January 2018, we will be posting monthly information so that you can see how we are performing. It covers:
- Percent of customers satisfied with their neighbourhoods
- Satisfaction with outcome of anti-social behaviour response
- Customer satifaction with repairs
- Percentage of repairs completed right first time
- Number of properties without a gas certificate
- Average time to re-let homes
- Proportion of rent collected
- Percent of rent arrears
- Overall satisfaction
Download the scorecards here
January 2018
February 2018