From January 2018, we will be posting monthly information so that you can see how we are performing. It covers:

  • Percent of customers satisfied with their neighbourhoods
  • Satisfaction with outcome of anti-social behaviour response
  • Customer satifaction with repairs
  • Percentage of repairs completed right first time
  • Number of properties without a gas certificate
  • Average time to re-let homes
  • Proportion of rent collected
  • Percent of rent arrears
  • Overall satisfaction

Download the scorecards here

January 2018

February 2018