Rent payments should be made on a Monday for the week ahead, so if you wish to pay your rent on a Friday this must be for the following week. The rent you have to pay is worked out over 50 weeks of the year. That means there are two weeks where you will not be charged rent is due. If you rent account is not in credit then this may not apply to you. For more information about your rent log into your iHousing account here.
Paying your rent couldn’t be easier. There are a number of ways you can do it:
You can pay your rent online at any time. Click here to make a payment. This will take you to a secure server. You will need to quote your rent reference number. You can also pay using the Allpay website and smartphone/tablet app.
Rent payments can be made 24 hours a day by calling our Customer Contact centre on 0161 686 8000 and then selecting "Option 1" using your keypad. Press 1 again to connect to our automated, secure payment line. Please have your Rent Account Reference number and payment card details ready.
Or alternatively call Bury Council's cashiers on 0161 253 5067 for telephone payments with the support from an operator.
3. Direct Debit
Direct Debit is a simple, safe and speedy way to pay your rent automatically from your bank account.
Simply contact us with your bank details, or print off and complete the Direct Debit form and send it back to us. You can choose to pay monthly on the 1st, 10th or 20th of the month.
Look out for the yellow PayPoint sign at your local shop, newsagent or petrol station. Use your Allpay payment card and pay with cash. It’s free, convenient and a private service – shop staff won’t see details of your rent account. Please keep your receipt. Click here to find your local PayPoint outlet.
5. Standing Orders
All you have to do is complete the form and send it your bank or building society. You’ll need to put your rent reference number on the form.
Contact us if you can’t print out the form or need advice on filling in the form.
6. Post Office
Use your Allpay payment card at any post office. Pay by cash or cheque. It’s a free service. Click here to find your local post office.
7. Online Banking
Search for your bank online and set up mobile banking by following your bank's instructions. If you have a smartphone, you can also download your bank's app. You’ll need our sort code: 20-16-24 and bank account number: 33020983.
You must quote your rent account number, please contact us if you don't know this.
8. Council Information Points
You can also pay your rent by cheque or debit card at Council Information Points, including The Town Hall Cash Office. Click here for details on the location of these and their opening times.
9. Housing Benefit
Housing Benefit is a way to pay your rent and is also known as Rent Direct. Visit www.bury.gov.uk and follow the Benefits link for more information and ways to make a claim.