About Us

Welcome to Six Town Housing "About Us". Here you can find everything about our organisation from who we are to how we are performing.

What is Six Town Housing? Our Board
Our Performance Service Standards
Facts and Figures Freedom of Information
Strategies and Plans Company financial information

 

What is Six Town Housing?

Six Town Housing is an arms length management organisation (ALMO) set up in April 2005 to manage Bury Council's housing stock and a range of other assets, including garages, shops and a number of community facilities.

We provide a wide range of services to our customers, directly and through service level agreements, contracts and partnerships. These include:

Customer Service Advisor

  • Rent collection and arrears recovery, including welfare benefits advice;
  • Tenant and resident involvement;
  • Anti social behaviour;
  • Neighbourhood management and caretaking;
  • Leaseholder and Right to Buy services;
  • Responsive repairs; and
  • Planned and capital improvement schemes.

We have developed a clear vision following consultation with our customers, partners and other stakeholders:

 

Great communities, excellent services, inspiring people

 

Our vision is supported by a set of nine clear strategic priorities:

  • To improve the quality and condition of our customers’ homes and deliver new homes through the delivery of our Asset Management Plan;
  • To ensure risks are routinely assessed and managed through our risk management framework;
  • Develop and mainstream systems thinking approach to service improvement;
  • To secure value for money across all services;
  • To ensure ICT systems are fit for purpose and meet business needs;
  • To ensure the organisation has a long term viable future;
  • To provide excellent services to all our customers demonstrated by achieving and sustaining high levels of customer satisfaction across all service areas;
  • To maintain a fit for purpose organisation; and
  • Develop neighbourhoods with strong community cohesion.

Details on how we will achieve our vision and deliver our strategic priorities are included in our Business Plan. A summary of our achievements is also included in our annual report.

We are recognised by the Audit Commission as a ‘good organisation with excellent prospects for improvement’. You can read their report by clicking here.


Company number: 4948846

Company address:
Six Town Housing
6 Knowsley Place
Angouleme Way
Bury
BL9 0EL

Chief Executive: Sharon McCambridge




© Copyright 2012. Six Town Housing All Rights Reserved. Postal Address: Freepost RSRE-BLSJ-SXBA, Six Town Housing, 6 Knowsley Place, Angouleme Way, Bury, BL9 0EL