From 1 February 2024, Bury Council is responsible for managing and maintaining all council homes previously supported by Six Town Housing.
Please use this website and other contact points as usual. Further information is also available on the council’s website.
Find out more here: Six Town Housing Update

Providing great customer services has always been at the heart of everything we do. For us, this means focusing on the services that matter most to tenants, delivering them right first time and to a consistently high standard.

This strategy is another milestone in our quest for customer excellence. It builds on our strong track record and strengthens our approach to customer access. It’s been shaped by our customers, focuses on our priorities for the future, and sets out how we will continue to be a customer-focused organisation. One that actively listens to its customers, learns from the feedback we receive, and ensures the services we provide are great and easy to access. Only by doing this, will we be able to continually improve, offer value for money and ensure we meet the changing needs and aspirations of our customers.

Read our Customer Access Strategy here.